Sé grèn diri ki fè sak diri
Great oaks from little acorns grow.
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GENERAL TERMS & CONDITIONS

Membership
Compulsory if you want to benefit from the EKIWAYS programs. The membership fee of 30 euros for one civil year is unrefundable. Please take note that 1/3 of all the membership fees - in other words 10 euros -  go to support one of the projects presented by Ekiways (for further information on projects please see tag “Donations on line”).

Insurances
All participants will benefit from the Ekiways liability insurance suscribed with MAIF-insurance company under the n°3649072 K.
Travel and cancellation insurance is optional but may be usefull in case of a cancellation by one of the participants for an unforeseeable but serious reason. The travel insurance refunds the paid fees except the membership and insurance fees. The travel insurance must be taken out for all the participants once the registration has been done. In other case Ekiways will apply its general cancellation procedure.

Travel budget
In order to avoid you any surprise or unexpected additional expenses, we try as much as possible to give our prices « all inclusive ». This means that the price includes all entries to museums or other sites in the program, the guides and ground transportation when need be.

Travel feedback
A specific form will be sent to you at the end of your program. We want to thank you in advance for your kind cooperation to fill it out and return to Ekiways. This will help us to know where improvements and changes have to be done for next visitors.

Contract
The Contract will guarantee you that you will get what has been agreed between you and us. The Contract shall be subject to amendment upon any change that may take place and state clearly what those changes are.

Travel documents
Once we have received the confirmation of your reservation (the payment of your deposit), we will send you an information package to help you prepare your journey / stay. You will then receive final information about the programme, your housing and other usefull information before you leave your country. Please read them carefully. They will include documents and informations necessary for a successful travel and stay. Should you note that something is missing or have a question about how to use them, please feel free to contact the person in charge of your program.

 

Customs documents
You will find details about the Customs in your Travel Contract. Attention though! it is up to each participant to ensure that his / her passport is valid and that all visa requirements are met. Ekiways will assist you in the process but will not be able to do it for you.

Lodging 
Several lodging options are available: youth hostel, host family, accommodations with locals, hotel type of residence, classical hotel… Standard and prices vary according to the category. Ekiways will assist you to make the best choice for your stay.

Payment
The conditions are stated on each contract. A deposit of 250 € is required to confirm your inscription. The payments will always be made to Ekiways by bank wire; checks are only accepted in Euros. There is a supplementary 5 € fee for all international - also European - bank wires. The remaining balance has to be paid latest 2 weeks before the beginning of the program.

Cancellation
a) if the cancellation occurs 2 weeks or more before the program starts, Ekiways will refund all fees excepted the 250 € deposit and the membership fee. However, both the deposit and the membership fee will remain valid for a new inscription you may want to make within the same civil year.
b) 70% of the program fee will be refunded in case of a cancellation less than 2 weeks before the program starts
c) no refunds are made for cancellations after the program has started.

Open air activities
All sport instructors, activity leaders and organisers that work in our programs are recognized professionals with national diplomas and insurances. It is most important that every participant pays full attention to the instructions given by the guides for they know the environment and the risks that may be involved due to weather conditions and the planned activities. Copies of diplomas can be sent on request.

Transports
Ekiways grants that all ground and water transport companies with whom it works in the different destinations, are all professionals, authorized to transport persons. Copies of official licences can be sent on request.

Visits
The final program price includes all the visits agreed. However, it may happen that in some cases certain visits can only be paid directly on spot. Should this happen, you will be informed early enough to be able to organize your budget accordingly and choose a person responsible for this during your stay. Please note that bookings to activities and visits will only be done once we have received the signed contract.

 
EKIWAYS
Association loi 1901
2 lot Cysique, Montmain
97180 Sainte-Anne, Guadeloupe, French West Indies 
+590 690 442 497
skype : ekiways
ekiways@gmail.com
www.ekiways.com
 

Contact us

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Donations

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Methods of payment

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© Ekiways 2011 - Réalisation CM
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